Frequently Asked Questions
Quick answers about estimates, appointments, warranty and the services we offer.
Visiting the Shop
Estimates and appointments
Are your estimates really free?
Yes. We give you a no-obligation quote before any repair work begins. If a problem needs in-depth diagnostic time, we will tell you the cost of that up front.
Do I need an appointment?
Appointments are the best way to avoid a wait, but we do our best to fit in walk-ins and urgent problems.
Can I drop my car off before work?
Yes. Early drop-off is available so you can leave the vehicle with us on your way in. We will call or text with updates.
Which areas do you serve?
Our customers come from across Los Angeles, including Downtown, Koreatown, Mid-City, Hollywood, Silver Lake, Echo Park and Culver City.
Our Work
Services, pricing and warranty
What makes and models do you work on?
Most domestic, Asian and European cars, trucks and SUVs, including diesels and many hybrids. Call us with your year and model if you are unsure.
Is your work covered by a warranty?
Yes. Qualifying repairs are covered for 24 months or 24,000 miles on parts and labor. Ask us for the full terms.
Do you offer financing?
Payment options are available through third-party lenders, subject to approval. See our Financing page or ask when you get your estimate.
Do you install lift and leveling kits?
Yes. We install lift, leveling and lowering kits and finish every job with a proper alignment.
Will you show me the old parts?
Always. We are happy to show you what was worn or failed and explain why it needed replacing.
Did not find your answer?
Ask us directly. We are glad to help.